Welcome to The Cedars Surgery Online
At The Cedars Surgery in Weston Super Mare the doctors and nurses take pride in offering the highest standard of patient-centred healthcare. We run many clinics for chronic disease care and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.
In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.
We welcome suggestions and comments about the service the practice offers.
Please send to yvonne.allen@gp-L81643.nhs.uk
REPEAT PRESCRIPTION REQUESTS
With effect from 1.July 2014 the Practice will cease to take repeat prescription orders over the telephone.
Although we appreciate that this is a convenient way to order it has actually been an area of concern for some time within the practice. Our main concern is with regard to clinical safety and the need to ensure that orders are 100% correct. In addition, there are times during the day when other patients cannot get through because the lines are engaged and the receptionist is busy. The receptionists spend a great deal of time trying to work out which medication the order is for, while other patients are waiting.
In order to provide a clinically safe prescription service and also ensure that all of our patients receive efficient and prompt attention, we feel it is appropriate to ask for all repeat medication orders to be made by other formats.
You will be able to order by the following methods:
- Over the internet on our practice website
- By fax
- Post in box at the surgery (or by letterbox if we are closed)
- By Royal Mail
Most other surgeries ceased to take repeat prescription orders by telephone sometime ago.
If you would like to register to use the internet to place your orders please speak to the receptionist to arrange a secure password.
It will take some time for the new procedures to settle down but we hope that you will see a benefit to the changes with quicker and easier access both over the telephone and at the reception desk.
(Site updated 16/10/2014)