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About Practice
Comments and Complaints
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please either use our online contact form below or contact the Deputy Practice Manager who will deal with your concerns in the first instance.
Further written information is available regarding the complaints procedure from reception.
If you wish to complain, but do not want to tell us about it, you can contact us.
NHS England – 0300 311 2233, England.contactus@nhs.net, NHS England, PO Box 16738, Redditch, B97 9PT, or visit https://www.england.nhs.uk/contact-us/.
If you would like someone independent of the NHS to help you complain, contact the NHS complaints advocacy services on:
SEAP Advocacy – 0300 343 5724.
About this form
Note that by using this form, you will be sending information about yourself across the Internet. Whilst every effort is made to keep this information secure, you should be aware that we cannot offer any guarantees of absolute privacy. If this matter concerns you then you should use another method to notify us of your comment.
Your IP address () will be sent with your communication. In rare cases where abuse or criminal activity can be shown to have taken place this may be used by the authorities to trace you.
Personal Information
Personal information retained on this system is stored in a secure data centre located in the UK and is treated as confidential.
