When the surgery is closed

Out-of-hours include weekdays 6:30pm – 8am, Bank Holidays and all weekends. If you need medical help when the surgery is closed please call 111. NHS 111 is a telephone advice line and signposting service for patients with urgent health problems, but those do not need a call to 999.

When you call 111, a health advisor will ask you a number of questions to assess which service will best meet your healthcare needs. If you need immediate medical care they can arrange for you to talk to a nurse or doctor, make an appointment for you to see a doctor or refer you to appropriate healthcare service.

You can also obtain 24-hour general medical advice by accessing the NHS 111 website

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

Accident and emergency/999

Whatever the day or time if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, go to your nearest accident and emergency department or call 999. accident and emergency departments are open 24 hours a day, 365 days a year and can assess serious injuries and provide emergency treatment.


Minor Injuries Unit (MIU) at Clevedon Hospital

 There is a minor injuries unit at Clevedon Hospital where the following can be treated:

Open: 8am – 9pm 7 days a week, including bank holidays – Provides x-ray facilities on weekdays 9am – 1pm & 2pm – 4.30pm
Location: Old Street, Clevedon, North Somerset, BS21 6BS
Telephone: Clevedon MIU reception: 01275 546852



Please see the following link for information around the Single Point of Access (SPA) services – SPA Information.